The Quick type: if you should be on the lookout for a unique engagement ring or special wedding gift, Leibish & Co. features a sturdy inventory of top-notch, colorful, and conflict-free expensive diamonds and gemstones. The family-run business was running online since 1998 with a personal touch who has made recurring business the world over. Leibish & Co. makes it easy purchase loose rocks or perhaps to make use of the free of charge “Design your” device to take your own ideal little bit of precious jewelry to life. With decades of experience and good artistry under the buckle, Leibish & Co. is found on the brink of broadening the supply to watches alongside add-ons.
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Whenever Leibish Polnauer founded his first web diamond company in 1998, it took nearly a full time to upload a single picture and description to his internet site â but he was a visionary which saw prospective inside fledgling realm of ecommerce. “as he sees the possibility in a concept, he will try everything in his capacity to progress with it,” stated Benji Margolese, Director of material advertising for Leibish & Co.
Leibish developed an effective, family-run operation with his spouse and children offering in authority roles. They have cultivated a successful web based business with offices located throughout the world. Leibish & Co. is actually a leader in special colored expensive diamonds and gemstones being difficult to find in other places. Its diamonds may also be conflict-free, which will be an important factor for all customers.
“individuals arrived at you since they find anything a little various, something a tad bit more special than what everyone features,” Benji stated.
While Leibish & Co. supplies high-quality standard expensive diamonds, the organization focuses primarily on colourful, special precious jewelry. Whenever questioned precisely why the business enterprise features such a higher customer return rate, Benji easily pinpoints the primary reason.
“It is a variety of exemplary items, fantastic solution, and jewelry designed to your highest degrees of brilliance,” he said. “The precious jewelry we make just isn’t your daily, mass-produced version of item. Every piece is actually custom-made to perfectly fit the diamond or gem plumped for from the client.”
A family group Affair With Personal Service
Leibish & Co. is actually a real family business, with Leibish’s family unit members playing key functions when you look at the business.
Leibish functions as Founder and President with the company, while their wife, Rosi, is the business’ Activities management. Their particular oldest daughter, Chavi, functions as top honors Jewelry Designer â which will be a massive obligation since custom precious jewelry makes up above 50{7977da52c4631c1d2f1a9dd166119864f7fc1da5928204c90e36c435f312e103} for the company’s business, Benji stated.
Leibish’s eldest daughter, Yossi, will be the CEO of Leibish & Co. Another son, Shmulik, who is a graduate associated with the Gemological Institute of The usa, will be the main Diamond Buyer for all the company. “Shmulik is actually, actually, one of many talented shade diamond specialists in the industry,” Benji stated.
Leibish’s son Itzik may be the organization’s COO and works the New York office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kiddies, may be the organizations CFO.
“As one of the longtime members of the group, I can tell you that, although there isn’t any connection, they consider me personally, as well as others, part of their loved ones,” Benji mentioned. “everyone bring our personal expertise to the company, but work together to consistently expand the company.”
Customers are in addition treated like family members at Leibish & Co., where the company invests fuel into private service and income. “have you ever addressed one particular broker, for instance, that’s the same individual could constantly manage, it doesn’t matter what you are phoning or creating in about,” Benji said. “we do not believe in passing consumers to various divisions when they have a concern or certain problem they would like to handle.”
Clients result from all around the World
Leibish has a few different sorts of consumers: discover buyers, exactly who primarily shop through site, merchants, and the ones in the trade company, whom generally visit the business’s primary workplaces in nyc, Israel, and Hong Kong.
Many Leibish & Co.’s customers are through the US. The subsequent hottest market is Canada, accompanied by the United Kingdom, Australia, Hong-Kong, while the rest of European countries.
Clients at each stage of life store at Leibish & Co., though nearly all are between the many years of 35 and 54, Benji stated. Also, the firm garners around 300,000 web site check outs each month â and helps to keep the majority of their clients coming back.
“With over a 70percent return customer status, we remain one of the most famous businesses in our market,” he said.
Colorful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. stocks top-quality precious jewelry, but maintains inventory flexibility, particularly for web customers, Benji stated. The business sells a huge selection of free diamonds and important gems, but its essential items are customized precious jewelry productions.
“We hold a big number of multicolor diamond and gem jewellery, with some associated with rarest shades previously seen,” he said. “the audience is recognized best by all of our bread-and-butter items â yellowish diamond and green diamond wedding bands. But we sell expensive jewelry of virtually every color, and valuable gemstones â such as sapphires, emeralds, and rubies. We sell precious jewelry constructed with colorless diamonds, also, but our expertise is within the field of shade.”
For customers with some thing planned and require assist that makes it an actuality, Leibish & Co. supplies a “Design your” precious jewelry instrument, which Benji said is their hottest product.
“normally, when searching for an unique part, people usually want specific rocks and establishing styles they have already fallen in love with,” he mentioned. The “Design yours” device allows clients to build an item by using the stone, setting, and material of the choice.
“permits them to deliver their unique hopes and dreams alive â with your knowledge in design,” Benji told you.
Accessories & New Online Tools in Store for Leibish & Co.
since it appears forward to the long term, Leibish & Co. is actually gradually changing toward higher-ticket products and more product variety. The organization seems comfy branching out to new products becsingles aus Frankfurt am Maine of the devotion and enthusiasm it pertains to finest their recent creations.
“We have talked about bringing in a lot of different extras â such luxury watches, handbags, and also pens,” Benji stated. “But we decided to wait until we first perfected our very own major collection of item, that’s diamonds.”
Leibish & Co. is researching to carry on perfecting its popular web site, as well. One way it intentions to boost the online knowledge is by adding augmented real life functions, that’ll give digital shoppers a lot more of an in-store knowledge.
As a company having its roots in colourful diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional market which views change as the exception to this rule, maybe not the rule.
